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Delivery plugged into your e-commerce, from the carrier to customer tracking.

Selling online also means promising to deliver. Carriers, in-store pickup, rates by zone, tracking: each of these points, managed by hand, becomes a source of friction between the order and the satisfied customer.

We build your delivery like we build the rest of your e-commerce: the carriers you want, click & collect in your stores, options and rates adapted to the customer's zone, and the tracking number synchronized in the store, with automatic notifications.

Each point is configured, tested and monitored. You no longer manage what happens between the order and the customer: you monitor it, and you only step in when necessary.

What is put in place

Four points, a complete delivery system

We don't plug in a carrier at random: we build a delivery system that articulates with the rest of your e-commerce.

Carriers

The carriers you want

Your choice, not the platform's

We connect you to the carriers that match your business: directly with the carrier, or via aggregators like SendCloud and ShippyPro if you want to manage several carriers from a single point.

Direct or aggregator, up to you
Click & collect

Pickup in your stores

Each pickup point with its own stock

Your customers pick up their orders in your physical stores, and each store manages its own stock. An order reserved in a store is stock committed in that store, not in a global inventory that doesn't tell the truth.

One stock per store, not a global stock
Zones

The right options depending on the zone

Delivery methods and rates adapted to the location

Delivery methods and their rates are adapted to the customer's address: what we offer in Nice isn't necessarily what we offer in Brussels. Zones are configured precisely, not approximately.

Options that follow the customer's address
Tracking

Tracked delivery

Synchronized tracking numbers, automatic notifications

The tracking number comes back into your store as soon as it's generated, and your customers are notified automatically at each step. No one needs to go looking for tracking in a carrier's back office anymore.

Tracking in the store, customers notified

Frequently asked questions

What clients ask us about delivery

The questions that come up before plugging in the delivery system, and our answers.