GDPR compliance, handled end to end, so you do not have to worry about it.
GDPR is not a topic to handle once and then forget: it is a requirement that touches every piece of data your e-commerce collects, stores and transmits. Consent, cookies, retention periods, data subject rights, processors: just as many points where an online store puts itself at risk without knowing it.
With EaaS, this compliance is built into the stack we operate. We put the mechanisms in place, we maintain them and we evolve them with the regulation. You do not have to choose the tools, nor keep up with the texts: you sell, we handle compliance.
We are not lawyers and we do not replace your counsel: our role is to make sure the system complies with GDPR by design, and to provide you with the evidence and documentation to demonstrate it.
The telltale signs
A non-compliant e-commerce is easy to spot
They are not always visible breaches: they are technical habits that, taken together, expose the store. Here is what we find most often.
Cookies set before any consent
A cookie banner that blocks none of them, analytics or advertising trackers loaded as soon as you arrive on the site: consent is requested after the fact, when it is no longer valid.
Data stored without limit
Customer accounts, orders, abandoned carts, newsletters: data piles up without a defined retention period, whereas GDPR requires deleting or anonymizing it beyond a certain period.
Unmanaged processors
Analytics, emailing, payment, hosting: every tool that touches customer data is a processor. Without a contract or a register, the chain of responsibility is unclear.
Rights that are hard to exercise
A customer requests access to their data, its deletion or portability: without a mechanism in place, the response takes weeks and remains incomplete.
What's included
GDPR compliance built into the stack
Every GDPR requirement is handled at the system level, not left to you. Here are the areas we take charge of.
Defined retention periods
Automatic deletion and anonymization
Each category of data has its own lifespan: orders, customer accounts, abandoned carts, logs, newsletters. Once the period has passed, the data is deleted or anonymized automatically, without any action on your part.
Cookies and sessions under control
Consent before setting
No non-essential tracker is set before consent. Essential cookies (cart, session, security) are isolated from analytics and marketing trackers, and sessions expire cleanly.
Clean consent and tracking
Analytics, marketing, newsletter
Consent is collected, timestamped and kept as proof, then respected by all tools: analytics, advertising, emailing. A refusal is a refusal, everywhere.
Rights that are easy to exercise
Access, deletion, portability
A customer can request access to their data, its rectification, deletion or portability. The mechanisms are in place to respond within the deadlines, with a record of each request.
How we put everything in place
From data mapping to maintained compliance
Compliance is not added at the end: it is built in order, at the system level. Here are the steps we take charge of.
Data mapping
We start from what your e-commerce actually collects: forms, accounts, orders, payments, analytics. Each piece of data is identified, with its purpose and its legal basis.
Minimization
We only collect what is necessary for the purpose. Unnecessary fields, superfluous trackers and duplicated data are removed.
Retention periods
Each category of data is given a lifespan, with automatic deletion or anonymization beyond it. Accounting and legal obligations are respected.
Cookies and consent
Non-essential trackers are blocked until consent, which is collected, timestamped and respected by all tools.
Data subject rights
The mechanisms for access, rectification, deletion and portability are in place, with a record of each request and tracking of deadlines.
Processors and security
Every tool that touches data is covered by a contract and entered in the register. Encryption, access control and an incident procedure complete the setup.
All of this is built into the stack we operate and maintained as the regulation evolves. You have nothing to install, nothing to monitor: compliance is part of the subscription.
Frequently asked questions
What clients ask us about GDPR
The questions that come up about responsibility, cookies, retention and how compliance is built into our stack, and our answers.
